Data Protection Policy

Jilebd's Privacy Policy – Your Data, Your Rights

When you use Jilebd, your trust is our most valuable asset. On this page, we clearly explain what information we collect, why we collect it, how it's kept secure, and what rights you have.

Last Updated: January 1, 2026
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Jilebd's Data Protection Standards
256-bit SSL/TLS – All Traffic Encrypted
AES-256 – Database Encryption
2FA – Two-Factor Account Protection
PCI DSS – Payment Data Compliant
Zero-Knowledge – Even our staff cannot view your password

Summary: Jilebd never sells your personal information. Data collected is used solely to improve our services, ensure security, and meet legal obligations.
1

Introduction & Scope

This Privacy Policy ("Policy") Jilebd's website, mobile app, and all associated digital platforms. This Policy clearly explains what personal information Jilebd collects, why it is collected, and how it is managed.

By creating an account or using the Jilebd platform, you agree to this policy. If you do not agree, please refrain from using the platform.

Jilebd Jilebd takes the data protection of users in Bangladesh extremely seriously. Adhering to international data protection standards is our top priority.

2

What Data We Collect

Jilebd collects information through three methods:

a) Information you provide:

  • Name, email address, mobile number
  • Date of birth and national ID details (for KYC verification)
  • Bank account and mobile banking details (for payment purposes)
  • Customer Support Contact History

b) Automatically Collected Information:

  • IP address, browser type & operating system
  • Platform navigation and usage patterns
  • Device ID & Login Time
  • Gaming Activity & Betting History

c) Information Received from Third Parties:

  • Transaction confirmation details processed via payment providers
  • Information received from fraud detection services
3

Why This Information Is Used

Jilebd Collected information is used for the following purposes:

Your Data
Account Management
Payment Processing
Security Verification
  • Account Creation & Management: To verify your identity and keep your account secure.
  • Payment Processing: To process deposits and withdrawals and to prevent fraud.
  • Legal Obligations: To fulfill KYC, AML (Anti-Money Laundering), and other regulatory compliance obligations.
  • Service Improvement: To analyze platform usage and improve your experience.
  • Customer Support: For troubleshooting and customer service.
  • Responsible Gaming: To detect harmful gaming behavior and provide appropriate support.
Our Clear Commitment: Jilebd never sells your personal information to advertisers or third parties.
4

How Your Information Is Kept Secure

Jilebd's security infrastructure provides protection across multiple layers:

  • 256-bit SSL/TLS Encryption: Every data transmission between the platform and your device is encrypted.
  • AES-256 Database Encryption: All sensitive data stored on our servers is kept in an encrypted state.
  • Two-Factor Authentication (2FA): An additional verification layer for account login.
  • PCI DSS Compliant: Payment data is handled in accordance with international standards.
  • Regular Security Audits: Regularly audited by third-party cybersecurity experts.
  • Access Controls: Only a limited number of Jilebd staff have access to personal data.
Security Levels
Transmission Encryption100%
Database Security98%
Payment Compliance100%
Access Controls97%
5

Sharing Information with Third Parties

Jilebd We share data only in the limited circumstances below, and always under a security agreement:

RecipientsWhat DataPurposeType
Payment Provider Transaction Data To Process Payments Mandatory
KYC Services Identity Document For Identity Verification Mandatory
Fraud Detection Login details, IP For Security Purposes Mandatory
Regulatory Authority Applicable Data For Legal Obligations Legal
Analytics Tools Anonymous Usage Data For Service Improvement Anonymous
We have strict Data Processing Agreements (DPAs) in place with all third parties. No third party may use your information for their own purposes.
6

Cookies & Tracking Technologies

Jilebd To enhance your experience using cookies and similar technologies:

Required
Session Cookies
To keep you logged in. The platform will not function without this cookie. Duration: until the browser is closed.
Required
Security Cookies
Used to prevent CSRF attacks and fraud. Validity: 24 hours.
Optional
Preference Cookies
Remembers language and theme preferences. Duration: 30 days.
Optional
Analytics Cookies
For anonymous platform usage analysis. All data is fully anonymized. Retention period: 90 days.

You can manage cookies at any time through your browser settings. Please note that disabling required cookies may cause parts of the platform to stop working.

7

Data Retention Period

Jilebd Data is never retained beyond what is necessary. Different retention periods apply depending on the type of information:

  • Account Information: Up to 5 years after account closure (as required by law).
  • Transaction History: 7 years (as required by financial regulatory obligations).
  • KYC Documents: 5 years after the end of the relationship.
  • Log Files: Up to 90 days.
  • Analytics Data: Anonymized for 2 years.
  • Marketing Preferences: Deleted upon membership termination.
Once the retention period expires, data is automatically and securely deleted or anonymized.
8

Your Rights

As a Jilebd user, you have the following rights regarding your data. To exercise any of these rights, contact us at [email protected].

9

Protection of Minors' Data

Jilebd's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we learn that personal data from a minor has been collected for any reason, it is deleted immediately and the associated account is closed.

If a parent or guardian believes their child is using Jilebd, please contact [email protected] immediately.
10

Privacy Policy Updates

Jilebd We reserve the right to update this policy at any time. For significant changes:

  • You will be notified by email or via the platform.
  • The update date at the top of the page will be revised accordingly.
  • For major changes, we may ask for your consent again.
11

Contact & Complaints

For any privacy-related questions or complaints:

Data Protection Team, Jilebd
Email: [email protected]
Response Time: Within 48 hours

Your Rights
Your Rights Over Your Data
Access

You have the right to know what information Jilebd holds about you. Upon request, your data will be provided within 30 days.

Right to Rectification

You may request corrections to any inaccurate or incomplete information — through your profile page or by contacting support.

Right to Deletion

You may request deletion of your data where no legal obligation requires us to retain it. This also applies upon account closure.

Restrict Processing

You have the right to request that the use of your data be restricted to specific purposes.

Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Object

You can object to the use of your data for marketing or profiling purposes at any time.


Our Security Commitment
Why Jilebd is the Best Guardian of Your Data
Encrypted Connection

Every byte of data between your browser and Jilebd's servers is encrypted with 256-bit SSL. No one can intercept it in transit.

SSL/TLS
Secure Database

All data stored on our servers is encrypted with AES-256. Even in the event of a server breach, your data cannot be read.

AES-256
Two-Layer Protection

With SMS or app-based 2FA enabled, your account stays protected even if your password is compromised.

2FA
PCI DSS Payment

Card and banking details are never stored on Jilebd's servers. All payments are handled through PCI DSS-compliant gateways.

PCI DSS
Regular Security Audits

Third-party cybersecurity experts regularly audit Jilebd's security. Any vulnerabilities found are patched immediately.

Regular Audits
No Data Sales

Jilebd never sells your personal data to advertisers or data brokers. This is our core commitment.

No Data Sales

Secure & Trusted

Your Data Is Safe – Join Jilebd Today

You've read our Privacy Policy. Go ahead and create your account with confidence — enjoy Bangladesh's most secure betting platform.

256-bit
SSL Encryption
0 Sales
Data Is Never Sold
2FA
Two-Layer Protection
PCI DSS
Payment Compliant

FAQs
FAQ

When you win at Jilebd, winnings are typically credited to your Jilebd wallet instantly or within a few minutes. For Sports Betting, winnings are credited once the match ends and the result is officially confirmed — usually within 5–15 minutes of the final whistle. Slots and casino game wins are added to your wallet instantly. For withdrawals, bKash or Nagad transfers generally take 30 minutes to 2 hours, while Dutch-Bangla Bank transfers may take 2–24 hours. Large wins above a certain threshold may require additional time for security verification. If your funds haven't arrived within the expected timeframe, contact us at [email protected] with your transaction ID.

Jilebd's KYC (Know Your Customer) process is straightforward and typically completed within 24 hours. What you'll need: (1) ID Document – a clear photo or scan of your National ID (NID), passport, or driving license. Both front and back sides are required. (2) Selfie – a recent photo of yourself holding your ID document. (3) Proof of Address (if required) – a bank statement or utility bill issued within the last three months. How to submit: Log in to your account and upload your documents directly via "Profile → Document Upload". Make sure all images are clear and complete, with no parts cut off. Verification is usually completed within 2–24 hours. If you run into any issues, contact us at [email protected].

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